COVID-19-inspired industry innovations

Delta, TSA introduce antimicrobial bins at five airports

Credit: Delta Air LinesDelta is rolling out antimicrobial bins in partnership with TSA as part of the Delta CareStandard. The bins are in automated screening lanes in Atlanta, Minneapolis/St. Paul, Los Angeles, New York-LaGuardia and New York-JFK.

The new bins prevent the growth of a broad spectrum of bacteria through antimicrobial technology that is built into the bin and continuously minimizes the presence of microbes throughout the bin’s lifecycle. Delta said the black color and indicators on bin handles “will help customers know their belongings are safely traveling through the security checkpoint protected by this antimicrobial advancement.”

Mumbai Airport introduces SITA mobile-enabled check-in kiosks

Credit: SITAMumbai’s Chhatrapati Shivaji Maharaj International Airport has introduced nearly 50 of SITA’s mobile-enabled kiosks, becoming one of the first airports in India to deliver a completely contactless way for passengers to check in for their flight.

The technology allows passengers to use their mobile device to interact with kiosks. This significantly reduces the need to touch surfaces in the airport and meets the Ministry of Civil Aviation’s new passenger processing guidelines aimed at reducing the risk of spreading COVID-19 infections.

Developed in response to rapidly changing passenger requirements as a result of the COVID-19 pandemic, SITA said the application is a “cost-effective alternative to significant investment in new low-touch infrastructure.” The solution leverages existing common-use kiosks and does not require changes or modifications to airlines’ existing IATA CUSS standard check-in applications.

Kiosk Connect by Collins Aerospace gives touchless check-in

Credit: Collins Aerospace Collins Aerospace Systems is eliminating the need to physically touch kiosk screens during airport check-in and baggage drops. The company’s new Kiosk Connect solution provides the first full, end-to-end, contactless airport journey—a high demand as passengers return to travel.

By scanning a QR code with a mobile device, passengers can quickly connect to a common use kiosk using either the airport’s public Wi-Fi or the kiosk’s built-in Wi-Fi, with no requirement to download any apps. From there, users complete the check-in process on their phones and produce boarding passes and bag tags without ever touching the kiosk screen.

Spirit launches biometric check-in

Credit: Spirit AirlinesFlorida-based ULCC Spirit Airlines unveiled a redesigned ticket lobby at New York’s LaGuardia and Chicago’s O’Hare International airports with technology designed to limit face-to-face interaction, streamline flight check-ins and get guests onboard quickly. The system requires travelers to tag their own checked in bags and then use an automated self-bag drop unit, equipped with biometric photo-matching, to send the bags to the plane.

Here’s how biometric photo-matching works:

An agent will manually verify guests’ identification before they approach the self-bag drop units. Guests are advised of the biometric option prior to scanning their boarding pass at the self-bag drop unit. They may either opt in and continue unassisted or opt out. Once the guest opts in, the unit instructs them to scan their ID on the built-in hardware.
The unit compares its scan of the photo on the ID with a facial scan captured by its onboard sensors, along with comparing identification information with the guest’s reservation details. None of the data is transmitted to any government agency, nor does it leave Spirit’s possession at any time.
A successful match initiates the rest of the automated bag check-in process. Guests are instructed to place their bags on the conveyor belt attached to the unit, which then scans the bags, weighs them, accepts payment for any additional optional services, and sends them straight into their airport’s checked baggage system without any further action from the guest.

Collins Aerospace to introduce touchless lavatories

Credit: Collins AerospaceCollins Aerospace said it has set out to make aircraft cabins cleaner and safer than ever, from the fabric on the seats to the fixtures in the restroom. “The team’s holistic approach includes touchless lavatories and splash guard-equipped toilets, new antimicrobial surface coatings, specialized lighting and other revolutionary cleaning agents, hand sanitizing stations, air filtration systems and seating options. These solutions can be implemented quickly, efficiently and cost-effectively because they build upon the company’s existing footprint within the cabin.” See full inovations list on Aviation Week

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